Warranty & Product Support
Warranty & Product Support
At Babar Dewan Electronics Trading LLC, we stand behind every product we sell. All products come with manufacturer warranty coverage and our dedicated after-sales support.
Warranty Coverage
All products sold through our store are covered by the manufacturer's official warranty. Warranty periods vary by brand and product category:
- Smartphones & Tablets: 12 months manufacturer warranty
- Laptops & Computers: 12–24 months manufacturer warranty
- Wearables & Accessories: 6–12 months manufacturer warranty
- Audio & Peripherals: 6–12 months manufacturer warranty
What Is Covered
- Manufacturing defects and hardware failures under normal use
- Factory faults present at the time of purchase
- Component failures not caused by physical damage or misuse
What Is Not Covered
- Physical damage, cracks, or liquid damage
- Unauthorized repairs or modifications
- Normal wear and tear
- Damage caused by misuse or accidents
- Lost or stolen products
How to Claim Warranty
Step 1: Contact Us
Reach out with your order number, product details, and a description of the issue.
📱 WhatsApp: +971 52 117 6995
📧 Email: sales@babardewan.com
📞 Call: +971 52 117 6995
Step 2: Assessment
Our team will assess your claim and guide you through the next steps within 24–48 hours.
Step 3: Resolution
Depending on the issue, we will arrange a repair, replacement, or escalation to the manufacturer's service center.
Out-of-Warranty Repairs
If your product is out of warranty, we can still assist you with paid repair services or direct you to authorized service centers in the UAE.
Contact Support
Our support team is available Saturday to Thursday, 9:00 AM – 6:00 PM (UAE time).
📱 WhatsApp: +971 52 117 6995
📧 Email: sales@babardewan.com
📞 Call: +971 52 117 6995